This service is to recovery the data from the memory inside the device, using “off-chip” recovery methods.
Only certain types of memory are supported (if this service is in the category of the device in question, it is supported).
Because the data is extracted from the memory itself, the device can be water damaged, snapped, or broken in almost any way. Data can even be recovered from partially damaged memory most of the time.
If the data cannot be recovered (rare), only an assessment fee of $30 is payable to cover labour.
The data will be saved to a USB flash drive, which you can send with the device, or can be provided at extra cost.
The device will not be usable in any way afterwards, as the memory will have been removed.